Compliance & Authorization

Official Meta Business Partner - Fully Compliant WhatsApp Business API Platform

Official Meta Business Partner

Prime Sender is an authorized Meta Business Partner with official access to the WhatsApp Business API. We operate under Meta's strict guidelines and maintain full compliance with all platform policies.

What We Support (Compliant Use Cases)

Opt-in Based Messaging

Messages sent only to users who have explicitly opted in to receive communications

Transactional Notifications

Order confirmations, shipping updates, appointment reminders, and service notifications

Customer Support

Two-way conversations for customer service, support tickets, and inquiries

Marketing with Consent

Promotional messages sent to customers who have explicitly opted in for marketing communications

Authenticated Business Accounts

All accounts verified through Meta's official business verification process

What We Strictly Prohibit

Spam & Unsolicited Messages

Sending messages to users who have not opted in or provided consent

Unauthorized Bulk Messaging

Mass messaging without proper opt-in consent or business verification

Scraped or Purchased Contact Lists

Using phone numbers obtained through scraping, purchasing, or unauthorized means

Prohibited Content

Illegal content, adult content, gambling, weapons, drugs, or any content violating WhatsApp's policies

Misleading or Deceptive Practices

Impersonation, phishing, fraud, or any deceptive business practices

Compliance Standards

WhatsApp Business Policy

Full compliance with Meta's WhatsApp Business Policy and messaging guidelines

Commerce Policy

Adherence to WhatsApp's Commerce Policy for business transactions

GDPR Compliance

Full compliance with EU General Data Protection Regulation

CCPA Compliance

California Consumer Privacy Act compliance for US users

ISO 27001

Information security management standards

SOC 2 Type II

Security, availability, and confidentiality controls

Policy Enforcement

We take compliance seriously. Violations of WhatsApp's policies or our terms of service will result in:

  • Immediate account suspension or termination
  • Reporting to Meta for platform-level enforcement
  • Potential legal action for severe violations
  • No refunds for terminated accounts due to policy violations

Questions About Compliance?

If you have questions about our compliance standards, acceptable use cases, or need clarification on WhatsApp's policies, please contact our compliance team:

Email: compliance@Prime Sender.com

Phone: +1 (234) 567-890