Privacy Policy

Your privacy is our priority. Learn how we protect and manage your data.

Last updated: January 28, 2026

1. Introduction

How we protect your personal data

Welcome to Prime Sender ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

The types of data we process

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data
    Name, username, and social profiles
  • Contact Data
    Email address and phone number
  • Financial Data
    Payment details (processed securely)
  • Technical Data
    IP address, browser type, and location
  • Usage Data
    How you use our website and tools
  • Marketing Data
    Communication preferences

3. How We Use Information

Purpose of data processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To monitor the usage of our service
To detect and address technical issues
To fulfill legal obligations

4. Payment Processing

Secure transaction management

We use third-party payment processors (Razorpay, PhonePe, PayU, Stripe) to process payments. We do not store your complete payment card details on our servers.

PCI-DSS Compliant Partners

RazorpayPhonePeStripePayU

5. Data Security

How we keep your data safe

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way.

In-Transit Encryption
Secure SSL/TLS protocols
At-Rest Encryption
End-to-end data protection
Access Control
Strict identity management
Regular Audits
Active vulnerability scanning

6. Your Legal Rights

Control over your personal info

Under data protection laws, you have specific rights regarding your data:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

Questions About Privacy?

Our data protection team is here to help. Reach out to us for any privacy-related concerns.