Monitoring

Social media monitoring software for businesses and agencies

Monitor core keywords, brand hashtags, product reviews, and more. Discover new leads and listen to what people are saying about the brands you manage across your social channels.

Social Media Post
Social Media Post
Social Media Post
Social Media Post
Social Media Post

Stay on top of all things social

LIVE STREAM

Track social engagement and notifications

A real-time stream of updates from your audience across all the social media channels that you can manage via Prime SenderSocial.

Learn how often someone has engaged, and get a snapshot of their profile.

Like, repost, or respond directly to engage within the Live Stream tab.

See an interesting profile? Discuss with your team before crafting a reply.

Live Stream Dashboard
Live Stream Dashboard
Live Stream Dashboard
MONITORING COLUMNS

Build your own social listening dashboard

Listening to all posts relevant to your brand can be quite overwhelming. We've made it easy for you to track and manage conversations.

Filter for advanced X (formerly Twitter) search, Facebook reviews, GMB questions, and YouTube activities.

Build and manage X (formerly Twitter) lists of competitors or influencers from one place.

Add Lead/Contact labels & track engagers via dedicated columns with the Prime SenderCRM integration.

Travel Bloggers

Just posted about their amazing experience at the beach resort...

2 mins ago

Airbnb Posts

New review received for your property listing...

5 mins ago

Instagram Mention

Someone tagged your brand in a story...

8 mins ago

Facebook Review

5-star review from a happy customer...

12 mins ago

Twitter Engagement

Your tweet got 100+ retweets...

15 mins ago

Travel Bloggers

Just posted about their amazing experience at the beach resort...

2 mins ago
Monitoring Columns Dashboard
MESSAGE INBOX

A dedicated space for all your Direct Messages

See all the direct messages from your audience on Facebook and X (formerly Twitter) in a single, chat-style interface.

Send timely replies to requests and messages you receive, with real-time notifications.

Add and manage contact details like email, phone numbers, and websites for anyone who sends you a message.

Push any conversation as a support ticket in one click using the Prime SenderDesk integration.

Connections Directory
CONNECTIONS

A contact directory just for your brand

Discover what your followers and people you follow are saying on social media. View and manage connections across all your social channels.

View and filter your social connections based on a priority social network.

Follow recent social updates from connections without switching between tabs.

Add and view info on all your key Facebook or X (formerly Twitter) connections from one place.

Try out the best

Social media monitoring software today